Get our help We will send you a referral form to complete and return to us. The referral process Step 1Contact us by phone or email Step 2A referral form will be sent to you. You complete the form and return it to us. Step 3Senior counsellors will review the referral to ensure the support we offer is going to be appropriate Step 4You will be invited for an introductory meeting to discuss how you are feeling and how counselling may help you. Step 5Following the introductory meeting, you will be placed on our waiting list and will be contacted when an appropriate counselling slot for you becomes available.